IT-Support / Helpdesk Mitarbeiter (m/w/d)
Core
Handling IT incidents and service requests via ticketing systems, supporting users with hardware and software issues, and managing IT equipment installation and configuration.
Role type
1st/2nd-level IT Support Specialist
Builds
IT support services for public sector clients
Domain
IT Support / Helpdesk
Deliverable
client delivery
Required skills
Windows OS, MS Office / Microsoft 365, Ticketing systems, Active Directory, Hardware/Software troubleshooting
Preferred skills
IT rollout support, User training
Technologies
Windows, MS Office, Microsoft 365, Active Directory, Ticketing systems