IT-Support (m/w/d)
On-site
Core
Providing 1st and 2nd-level IT support to customers via phone, email, and remote assistance to ensure smooth operation of IT systems.
Role type
IT Support Specialist (Helpdesk)
Builds
Stable IT environments for end-users
Domain
IT Services / Microsoft Ecosystem
Deliverable
client delivery
Required skills
Microsoft Windows, Microsoft 365, Microsoft Teams, Azure Active Directory, hardware and software installation and configuration, technical documentation, user training
Preferred skills
Vocational training in IT (e.g., System Integration), experience in IT support or helpdesk environments
Technologies
Windows, M365, Teams, Azure AD