IT-Support / Helpdesk (m/w/d)
Core
1st and 2nd Level IT support for a logistics company's Mannheim site, ensuring smooth IT operations and resolving user issues.
Role type
IT Support Specialist (Helpdesk)
Builds
Desktop and mobile device setup/maintenance, Active Directory user management, software environment upkeep
Domain
Logistics / IT Infrastructure
Required skills
Active Directory, Windows environments, Network technologies, Desktop/Mobile device management, 1st & 2nd Level Support
Preferred skills
Project support in Helpdesk, Problem-solving mindset, Strong communication
Technologies
Active Directory, Windows, Network technologies
Responsibilities
Troubleshoot and resolve IT incidents, Maintain and update software environment, Support IT projects, Manage user accounts in Active Directory, Set up and maintain workstations and mobile devices
Seniority
Mid-level, hands-on IC