Mitarbeiter (m/w/d) IT-Support
Core
On-site IT support for configuring, installing, and troubleshooting Apple iOS devices, PCs, notebooks, and peripheral hardware for end-users.
Role type
IT Support Technician (Hardware & Mobile Devices)
Builds
IT workstations, mobile device configurations, and peripheral setups for client offices.
Domain
IT Services / Hardware Support
Required skills
iOS device configuration, PC and notebook installation, IMAC-D process execution, peripheral device setup, ticket analysis and resolution, break-fix troubleshooting, physical hardware assembly and cabling
Preferred skills
Apple ecosystem expertise, client-facing service orientation, team collaboration, valid Class B driver's license
Technologies
iOS, macOS, Windows, Apple hardware, multifunction printers, barcode scanners, mobile data terminals
Responsibilities
Support users with iPhone/iPad/iOS configuration and usage, install and configure PCs and workstations, execute IMAC-D processes, set up and replace printers and peripheral devices, deliver and cable IT hardware, resolve hardware and software tickets, perform on-site break-fix support, assist users via remote and on-site access