IT-Supporter (m/w/d) mit Berufserfahrung
Core
Providing technical support for internal employees, handling hardware/software installation, network administration, and user account management.
Role type
IT Support Specialist
Builds
IT services and support for internal staff
Domain
IT Services / Enterprise IT
Deliverable
client delivery
Required skills
Technical support, hardware/software installation, network administration, user account management, ticketing systems, remote support tools, operating systems, Office applications
Responsibilities
Provide technical support for internal IT questions, install and configure hardware and software, administer networks, manage user accounts and access rights, resolve issues via phone/email/remote access, prioritize and process requests via ticketing system