Sales Operations Manager - Vertriebsinnendienst / CRM (m/w/d)
Core
Lead internal sales operations and CRM processes, acting as the central interface between outside sales, internal departments, and external partners.
Role type
Sales Operations Manager
Builds
Structured sales processes and project management from order to completion
Domain
Manufacturing (medical technology, automotive, cosmetics)
Deliverable
dashboards & analysis
Required skills
Project management, contract management, billing/financial reporting, CRM/ERP systems, Excel, KPI analysis
Preferred skills
Strategic planning, budget monitoring, stakeholder communication
Technologies
CRM, ERP, Excel
Responsibilities
Lead and structure daily sales processes, ensure information flow between sales teams and partners, manage projects from order to closure, monitor budgets and project milestones, prepare and review billing, create regular reports and variance analyses
Seniority
Mid-level, hands-on IC