Quereinsteiger (m/w/d) im (Banken-) Kundenservice in der Finanzbranche - hybrides Arbeiten (Remote &
Core
Administrative support for bank advisors and customer consultation in financial matters.
Role type
Customer service specialist (banking)
Builds
Customer advisory services for banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, communication, service orientation, digital application usage, process improvement
Responsibilities
Administrative support for customer advisors, Customer consultation and care in all financial matters, Forwarding inquiries to specialists and identifying consultation needs, Active use of digital applications to support customer consultation, Collaboration and coordination with other departments, Process improvement and quality management