IT-Supportmitarbeiter (m/w/d)
Core
Providing on-site and remote IT support to end-users within a Microsoft 365 environment, including hardware maintenance and troubleshooting.
Role type
IT Support Specialist
Builds
Stable IT operations for end-users
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows environment expertise, hardware maintenance, troubleshooting, Microsoft 365 support
Preferred skills
Further qualification in IT specialization
Technologies
Microsoft 365, Windows
Responsibilities
Managing support tickets, providing on-site and remote user support, maintaining client and server hardware, troubleshooting IT issues
Seniority
Entry-level to Junior