IT-Support Koordinator (m/w/d)
Hybrid
Core
Coordinate IT support activities, manage user accounts and permissions, and resolve technical issues for employees.
Role type
IT Support Coordinator
Builds
IT support services for employees
Domain
IT Services
Deliverable
client delivery
Required skills
IT support, ticketing systems, remote diagnostics, user account management, hardware/software/network infrastructure support, Windows/macOS, networking
Responsibilities
Triage and prioritize support requests in the ticketing system, manage user accounts and permissions, provide remote diagnosis and resolution of IT problems, support employees with technical issues
Seniority
Mid-level, hands-on IC
