IT-Support Mitarbeiter (m/w/d)
Core
Providing software support, handling user requests and incident reports, installing and updating software applications, and training employees on software usage.
Role type
IT Support Specialist (Software Focus)
Builds
Software applications and support processes for enterprise users
Domain
IT Services / Enterprise Software
Deliverable
client delivery
Required skills
Software installation and updates, troubleshooting, user training, process documentation, knowledge of common software solutions and operating systems
Preferred skills
High service orientation, communication skills, problem-solving abilities, teamwork
Technologies
Common software solutions and operating systems
Responsibilities
Handle user requests and incident reports, Install and update software applications, Train employees on software usage, Document support processes and solutions