IT-Support (w/m/d)
Core
Providing technical support and maintaining IT infrastructure for users in a dynamic environment.
Role type
IT Support Specialist (First & Second-Level)
Builds
Server, client, and network infrastructure; user support; peripheral devices
Domain
IT Services / Enterprise Infrastructure
Required skills
System integration, Microsoft Client/Server OS, Office 365, Software distribution tools, Network technologies, VMware ESX/vSphere, Active Directory, Ticketing systems, Documentation
Preferred skills
Project management, Infrastructure project execution
Technologies
Microsoft Windows, Office 365, VMware ESX, vSphere, Active Directory
Responsibilities
Monitoring and maintaining server, client, and network infrastructure; Supporting users with IT issues; Installing and maintaining peripheral devices; Resolving hardware and software incidents; Managing user accounts; Creating and maintaining IT infrastructure documentation; Executing infrastructure projects
Seniority
Mid-level, hands-on IC