Fachinformatiker (m/w/d) Schwerpunkt Support & Workplace
Core
First-line IT support specialist responsible for resolving technical issues, maintaining system operations, and managing the workplace environment for employees.
Role type
1st-Level IT Support Engineer (Workplace & Systems)
Builds
Stable IT operations and user support for internal employees
Domain
IT Services / Workplace Management
Required skills
Windows administration, Microsoft 365 management, Active Directory administration, remote troubleshooting, hardware support, user account management, incident analysis
Preferred skills
Entra ID experience, SQL Server knowledge, Jira Service Management, iOS device management
Technologies
Windows, Windows Server, Microsoft 365, Entra ID, Active Directory, Exchange, Teams, SharePoint, Remote Desktop Services, Oracle, Microsoft SQL Server, Jira Service Management, Confluence, TeamViewer, iOS
Responsibilities
Analyze and resolve 1st-level support incidents remotely and on-site, monitor and maintain IT systems, administer user accounts and permissions, support workplace hardware and mobile devices, participate in IT projects
Seniority
Junior to Mid-level, hands-on IC