CareerPlan

Office Manager Operations (m/w/d)

Dortmund, NORDRHEIN_WESTFALENFull-time2026-10-19 → 2026-10-21

Core

Managing the operational office business, including invoicing, commercial processes, and sales support for a technical compliance consultancy.

Role type

Office Manager Operations

Builds

Invoices, quotes, orders, and CRM data entries

Domain

Technical compliance consultancy / Office operations

Deliverable

dashboards & analysis

Required skills

Commercial process management, CRM and billing system administration, customer communication, process optimization, project coordination

Preferred skills

Salesforce experience, IT tool adoption

Technologies

Microsoft 365, CRM systems, Billing systems

Responsibilities

Prepare and process invoices, quotes, and orders; Track open items and customer feedback; Coordinate appointments, documents, and administrative workflows; Maintain and structure usage of CRM and billing databases; Analyze and optimize internal processes; Support colleagues with organizational tasks.

Seniority

Mid-Senior, hands-on IC