Sachbearbeiter Online-Banking und Kontoservice (m/w/d)
Core
Processing customer orders for accounts and cards, managing account data, and handling online banking support.
Role type
Customer service specialist (banking)
Builds
Account management and online banking services for customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Account management, data administration, contract management, electronic payment processing, customer support, MS Office
Responsibilities
Processing customer orders for accounts and cards, maintaining customer data, managing account openings/modifications/cancellations, handling credit card orders and direct debits, issuing certificates and statements, managing powers of attorney and safe deposit boxes, administering electronic payment contracts (HBCI, EBICS, PIN/TAN), supporting customers and staff in online banking