IT-Administrator (m/w/d) Support First- Second -Level
Core
Provide first and second-level IT support for users, manage Windows clients and printers, and onboard new employees.
Role type
IT Administrator (Support First/Second-Level)
Builds
IT support services for end-users
Domain
IT Support / Windows Environment
Required skills
Windows 10, Microsoft Active Directory, Technical Documentation, Incident Management, Hardware/Printer Management, User Onboarding
Responsibilities
Support users with various software applications, Implement and manage Windows clients and printers, Onboard new employees into the company, Create technical documentation and instructions, Manage the TK system and related components, Resolve incidents using knowledge bases