Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
End-to-end processing of customer orders from receipt to invoicing, acting as the central interface between customers, production, and internal departments.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and delivery schedules for pharmaceutical and packaging industry clients
Domain
Manufacturing (Pharmaceuticals & Packaging)
Required skills
Order management, ERP systems (SAP), supply chain knowledge, customer service, complaint resolution, MS Office
Preferred skills
English (fluent), negotiation skills, structured work approach
Responsibilities
Process customer orders from entry to invoicing, monitor delivery deadlines, consult customers on delivery times and terms, handle complaints, collaborate with production planning and logistics, maintain customer and contract data in ERP
Seniority
Mid-level, hands-on IC
