Sozialversicherungsfachangestellter - Leistung / Beratung (m/w/d)
Core
First point of contact for policyholders, providing telephone and written advice on benefit rights under SGB V or XI and processing benefit applications independently.
Role type
Social insurance specialist (benefits/advisory)
Builds
Correct and timely processing of benefit applications for insured members
Domain
German statutory health insurance
Deliverable
client delivery
Required skills
Benefit rights knowledge (SGB V/XI), application processing, medical/nursing case assessment, MS Office, service-oriented consultation, clear and empathic communication
Preferred skills
Training as 'Kaufmann im Gesundheitswesen' or 'Sozialversicherungsfachangestellte:r'