Sachbearbeiter Kundenservice Logistik (m/w/d) Schweinfurt
Core
Central contact person for customers ensuring reliable information flow and movement of goods in logistics.
Role type
Customer Service Specialist (Logistics)
Builds
Reliable information and goods flow for customers
Domain
Logistics / Land transport
Deliverable
client delivery
Required skills
Customer service, telephone handling, product consultation, shipment monitoring, price calculation, German (fluent), English (fluent)
Responsibilities
Handling incoming customer calls, providing product consultation for land transport groupage, monitoring shipments in OSM, proactively reporting deviations, calculating daily prices, processing customer inquiries regarding shipment status