Solution Architect Telefonie / VoIP (m/w/d)
Core
Designing and developing enterprise-wide architecture principles for telephony and VoIP solutions (Cloud, On-Premise, hybrid) for ~11,500 employees, with a focus on Microsoft Teams, SIP/PSTN integration, and AI-supported functions.
Role type
Solution Architect (Telephony/VoIP)
Builds
Modern telephony and UC architecture, integration of AI functions, and DevOps-optimized deployment pipelines.
Domain
Insurance industry + Telephony/VoIP/Unified Communications
Deliverable
production ML models
Required skills
Telephony/VoIP/UC architecture, Microsoft Teams Telephony, DevOps/CI/CD, Infrastructure as Code (IaC), scripting (PowerShell/Python), non-functional requirements (QoS, Security, Compliance, Observability), requirement engineering, stakeholder consultation
Preferred skills
Experience with hybrid IT architectures, knowledge of SBC and Provider architectures, interest in AI in communications
Technologies
Microsoft Teams, Azure, Git, CI/CD, PowerShell, Python, SBC, SIP, PSTN
Responsibilities
Define and develop enterprise architecture principles for telephony and VoIP solutions; design and implement future-proof telephony architecture; lead projects and transition solutions into operations; optimize deployment processes using DevOps and automation; consult with business units and IT teams on architecture and implementation; evaluate and integrate new solutions and platforms; establish standards for security, compliance, and operational stability; develop concepts for scalability, performance, availability, and AI-supported functions.
Seniority
Senior, hands-on IC
