Mitarbeiter/-in Vertriebsinnendienst w/m/d
Core
Providing technical and commercial consulting to the plumbing and heating trade, handling inquiries, creating and tracking quotes, and processing orders.
Role type
Sales Operations Specialist (Plumbing & Heating)
Builds
Sales support processes and customer service interactions for the trade sector
Domain
Construction / HVAC / Plumbing wholesale
Deliverable
product features
Required skills
Technical and commercial consulting, quote creation and tracking, order processing, telephone customer support, sales communication
Preferred skills
Industry and product knowledge in plumbing and heating, team collaboration, service orientation
Technologies
CRM systems, quoting software, order management systems
Responsibilities
Consult the trade on technical and commercial matters, process customer inquiries, create and follow up on quotes, manage order fulfillment, support the outside sales team
Seniority
Entry to Mid-level, hands-on IC