Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Central interface between customers, sales, and internal departments, managing order processing and customer support in an international environment.
Role type
Sales Operations Specialist
Builds
Order processing, offer management, and delivery coordination for a manufacturing/industrial client
Domain
Manufacturing / Industrial Sales
Deliverable
product features
Required skills
Order processing, offer management, customer support, ERP/CRM system usage, data analysis, logistics coordination
Preferred skills
English communication, MS Office proficiency
Responsibilities
Customer consultation and support, creation and follow-up of offers, order processing from entry to delivery, appointment coordination, handling customer inquiries and complaints, maintaining customer data in ERP/CRM, creating sales reports, supporting outside sales team
Seniority
Mid-level, operational IC