Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Telephone-based debt collection and financial recovery for customers with terminated credit agreements.
Role type
Senior IC debt collection specialist
Builds
Sustainable repayment agreements and individual recovery solutions for clients
Domain
Financial services / Debt management
Deliverable
client delivery
Required skills
Empathic communication, negotiation, financial analysis, solution development, documentation, judgment
Preferred skills
MS Office, proactive customer contact, team collaboration
Responsibilities
Daily telephone contact with customers to analyze their financial situation, develop repayment agreements, coordinate with legal advisors and counseling centers, document processes
Seniority
Mid-level, hands-on IC