Kundenservicekoordinator (m/w/d)
Core
Coordinating customer service operations and managing business partner relationships for a mobility company.
Role type
Customer Service Coordinator
Builds
Customer service processes and partner relationship management
Domain
Mobility / Automotive
Deliverable
dashboards & analysis
Required skills
Customer relationship management, Data administration, Contract management, Report generation, Project support, Process improvement
Preferred skills
MS Office, English language skills, Automotive industry knowledge
Responsibilities
Handling incoming customer inquiries, Managing customer and contract data, Creating service reports and analyses, Supporting service development projects, Collaborating with internal departments, Ensuring data quality