IT Client & Workplace Support Specialist (m/w/d)
Core
End-to-end support for IT workstations and workplace infrastructure, covering lifecycle management from setup to decommissioning, hardware/software troubleshooting, and user assistance.
Role type
IT Client & Workplace Support Specialist (First Level Support)
Builds
Stable client and workplace environments including hardware, software, and collaboration tools
Domain
IT Infrastructure / Workplace Management
Required skills
Client administration, Hardware/Software troubleshooting, Windows OS management, Microsoft environment experience, Network infrastructure basics, Log analysis and monitoring, Backup and restore processes, Encryption solutions, PKI management, Printer system support, Physical cabling and hardware integration
Preferred skills
Advanced network administration, Storage infrastructure, Mobile device management, Meeting room media technology, Migration projects
Technologies
Windows, Microsoft Teams, Microsoft Phone, Microsoft Meeting Rooms, Network Management Systems (NMS), Encryption tools, PKI, Backup software
Responsibilities
Manage the full lifecycle of IT workstations (consultation, ordering, installation, configuration, decommissioning), Troubleshoot hardware and software issues, Handle service and incident tickets, Maintain backup and restore processes, Support communication and collaboration tools, Assist with physical moves and cabling
Seniority
Mid-level, hands-on IC
