IT Service Specialist (m/w/d)
Core
Operational IT support handling user requests, troubleshooting, and device management for an international industrial company.
Role type
IT Service Specialist (Helpdesk)
Builds
Workplace systems, mobile devices, and IT infrastructure for end-users.
Domain
IT Support / Helpdesk
Required skills
Windows and Microsoft environment administration, IT device installation and configuration, ticketing systems, IT service processes
Preferred skills
IT training or equivalent qualification, experience in IT support or user support, structured and independent work style, service orientation
Technologies
Windows, Microsoft environment, ticketing systems