Sachbearbeiter/in Vertriebsinnendienst/Customer Service (m/w/d)
Core
Central contact for B2B customers and sales representatives, managing order processing, delivery coordination, and after-sales services.
Role type
Sales Operations / Customer Service Specialist
Builds
Order fulfillment and logistics coordination for B2B clients
Domain
Fashion retail, B2B sales operations
Required skills
Order processing, logistics coordination, returns management, data administration, customer communication, problem-solving
Preferred skills
Experience in wholesale or textile industry, strong organizational skills
Technologies
Order management systems, logistics platforms
Responsibilities
Serve as primary contact for B2B customers and sales representatives, coordinate goods management and order execution, oversee delivery via carriers, handle returns and after-sales requests, maintain master data
Seniority
Entry to Mid-level, hands-on IC