Sachbearbeiter (m/w/d) Energiewirtschaft
Core
Handling customer inquiries and orders for electricity and gas network connections, including contract creation, technical coordination, and data management.
Role type
Customer service and operations specialist (energy sector)
Builds
Network connection services and related administrative processes for energy suppliers and grid operators
Domain
Energy industry, utility services
Deliverable
client delivery
Required skills
Contract management, technical order processing, stakeholder coordination, data management, regulatory knowledge, documentation handling
Preferred skills
Experience with external service provider management, customer acquisition support, event coordination
Technologies
Customer portals, data management systems
Responsibilities
Create and review contracts for standard network connections, coordinate technical orders with installers and internal teams, manage master data and quality controls, clarify customer and partner inquiries, support billing questions, align contract and technical data between grid operators and energy suppliers, assist in network service acquisition and customer events