Operation Manager (m/w/d)
Core
Administration and ongoing operation of IT systems, ensuring availability, and managing 2nd-level support for a cloud & IT infrastructure partner.
Role type
Senior IC IT Operations Manager
Builds
Reliable IT services and operational stability for enterprise clients
Domain
Cloud & IT Infrastructure
Required skills
ITIL processes (Incident, Problem, Change, SACM), Server/Virtualization/Network administration, Windows/Linux administration, Oracle Database administration, Siemens WinCC OA, KPI analysis, Technical documentation
Preferred skills
Experience with routing technologies, Application operation
Technologies
Oracle, Siemens WinCC OA, Windows, Linux, Virtualization, Routing
Responsibilities
Administration and operation of IT systems, Analysis and reporting of KPIs, 2nd-level support for incidents, Implementation and acceptance of customer solutions, Creation of technical guidelines, Execution of ITIL processes (SACM), Preparation of billing data
