Sachbearbeitung (m/w/d) Service Center
Core
Customer service and administrative support for a municipal housing company, handling tenant inquiries, maintenance coordination, and data management.
Role type
Administrative Customer Service Agent
Builds
Customer service interactions, maintenance work orders, and tenant data records
Domain
Real Estate / Social Housing (via careerplan.io/jobs/12288-4929381331-S-sachbearbeitung-mwd-service-center-at-volkswohnung-gmbh)
Deliverable
dashboards & analysis
Required skills
Customer service, data entry, MS Office, communication, organization
Preferred skills
Real estate industry knowledge, ERP/CRM systems, technical understanding
Responsibilities
Consult tenants and prospective renters, process maintenance requests, document and maintain customer data, ensure customer satisfaction, handle correspondence, support reception
Seniority
Entry-level