IT-Anwendungsbetreuer (m/w/d)
Core
First and second-level support and operational maintenance for business applications in a housing cooperative's IT landscape.
Role type
Application Support Engineer (IT Operations)
Builds
Stable operation and continuous improvement of business applications (ERP, CRM, DMS)
Domain
Real Estate / Housing Cooperative / IT Operations (via careerplan.io/jobs/12288-4929315786-S-it-anwendungsbetreuer-mwd-at-rautal-gebaudemanagement-gmbh-jena)
Required skills
Application support, ERP/CRM/DMS experience, SQL, Windows Server, MS Office (Excel), Incident management, Process documentation
Preferred skills
Construction industry knowledge, Ticketing systems
Technologies
SQL, Windows Server, MS Office
Responsibilities
Handle 1st/2nd level support for application issues and change requests, Plan and execute updates and maintenance, Analyze and optimize business processes, Coordinate small IT projects and external vendors, Conduct user training and maintain system documentation
Seniority
Mid-level, hands-on IC