IT Support-Mitarbeiter Berlin, Metzingen, HomeOffice (m/w/d)
Core
Ensuring customer satisfaction in service management and supporting the invisible IT operations for a mid-sized IT company.
Role type
IT Support Specialist (Service Desk)
Builds
IT services and support for internal and external customers
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
System administration, IT consulting, error analysis (software, hardware, network), Active Directory, Microsoft Exchange, German (fluent), English (advanced)
Preferred skills
Customer orientation, teamwork, independent work
Responsibilities
Ensure customer satisfaction in service management, support invisible IT operations, contribute to PRINCE2-managed projects, perform 2-3 customer visits per week
Seniority
Mid-level, hands-on IC