Spezialist Kundenbetreuung Versicherungen (gn)
Hybrid
Core
Supporting customers with insurance inquiries, processing applications, and managing complaints via phone and written communication.
Role type
Customer service specialist (insurance)
Builds
Insurance policies and customer service interactions
Domain
Insurance
Deliverable
client delivery
Required skills
Customer service, insurance knowledge, complaint management, MS Office, administrative tasks
Preferred skills
English or Dutch language skills, experience in customer service or insurance
Technologies
MS Office
Responsibilities
Handle incoming insurance applications and policy documents, manage customer complaints, ensure adherence to service quality standards, collaborate with internal departments to optimize service processes
Seniority
Individual Contributor