Werkstudent - Datenpflege & Kundenservice (m/w/d)
Hybrid
Core
Handling incoming customer inquiries via phone and email, advising customers on insurance products, and maintaining customer data in systems.
Role type
Werkstudent (part-time student) in customer service and data entry
Builds
Digital insurance solutions for businesses
Domain
Insurance / Customer Service
Deliverable
dashboards & analysis
Required skills
MS Office (Excel, Word, PowerPoint), data entry, customer communication, data management
Preferred skills
proactive work style, attention to detail, reliability
Technologies
MS Office, insurance management systems
Responsibilities
Process incoming customer inquiries (phone and written), advise customers on insurance products, perform initial assessment and routing of inquiries, manage and update customer data, complete missing customer information