FY28 Service Engineer
Core
Provide onsite technical support, installation, configuration, and reactive/proactive service delivery for customer environments including servers and networking.
Role type
Entry-level Service Engineer
Builds
Customer service delivery and system stability
Domain
IT Infrastructure / Enterprise Services
Required skills
Server administration, Technical security management, Performance management, Incident resolution, Customer expectation management, Relationship building
Preferred skills
Bachelor's degree or Associate degree in technical field, 3-5 years experience in related fields
Technologies
Company products and services offerings
Responsibilities
Operate technology areas with limited risk/complexity, Integrate technical knowledge to create customer solutions, Resolve routine technical incidents independently, Apply company solutions to meet customer needs, Participate in customer expectation management, Build relationships with account management
Seniority
Entry-level, hands-on IC