Sales Optimization Support Analyst - Federal (Houston/Frisco, TX)
Core
Support HPE North America sales professionals by executing operational tasks for sales pursuit, order management, and post-sales requests to enable sellers to focus on customer engagement.
Role type
Sales Operations Specialist
Builds
Sales pursuit requests, order fulfillment tracking, and post-sales resolution workflows
Domain
Technology hardware and cloud services sales operations
Required skills
Sales support experience, customer service focus, attention to detail, process navigation, root cause analysis, matrixed environment navigation, prioritization, English communication
Preferred skills
2+ years in sales or sales support, Bachelor's in business management
Technologies
Excel
Responsibilities
Manage sales pursuit requests (equipment loans, quotes, deal registrations), track orders and shipment status, address post-sales issues, redirect out-of-scope requests, maintain Excel trackers and monthly scorecards, serve as process expert for specific workflows
Seniority
Specialist