Technical Support Engineer Intern – Wireless Technologies
Core
Intern assisting with investigation, troubleshooting, and documentation of wireless networking issues for Mist cloud-managed solutions and access points.
Role type
Intern, Technical Support Engineer (Wireless)
Builds
Customer support and internal team assistance for wireless network stability
Domain
Networking, Wireless Technologies, Cloud Management (via careerplan.io/jobs/1214131-technical-support-engineer-intern-wireless-technologies-at-hpe)
Deliverable
client delivery
Required skills
Wireless networking concepts, Cloud-managed platforms, Troubleshooting methodologies, Network protocols (TCP/IP, DNS, DHCP, VLANs), Command-line tools, Technical documentation
Preferred skills
Python scripting, Linux, Packet analysis tools (Wireshark), Network certifications (Network+, CCNA), Wireless standards (802.11, WPA2/WPA3)
