Account Support Manager
Core
Provide technical support, installation, and optimization for ISS server, storage, and network architecture solutions for customers.
Role type
Entry-level Account Support Manager (Technical)
Builds
Server and storage solutions for customer environments
Domain
IT Infrastructure / Server & Storage
Required skills
Linux administration, Open source software knowledge, Server architecture design, Incident resolution, Customer expectation management, Technical solution integration
Preferred skills
Linux/Open source build experience, Business strategy understanding, Presentation skills
Technologies
ISS Server, Storage, Network Architecture, Linux, Open Source Software
Responsibilities
Provide technical advice based on Linux OS, Design and optimize server/storage/network solutions, Resolve routine technical incidents, Build relationships with account management, Manage customer expectations
Seniority
Entry, Junior IC