Sachbearbeiter (m/w/d) in unserer Schadenabteilung in Voll- oder Teilzeit
Core
Handling damage claims and organizing assistance services for ARCD members in breakdown or emergency situations via phone and partner networks.
Role type
Claims processing specialist (customer service)
Builds
Damage claim records and assistance service coordination for members
Domain
Automotive club / Insurance services
Deliverable
client delivery
Required skills
Customer orientation, telephone communication, written communication, application software proficiency, office administration qualification
Preferred skills
English language skills, stress management, teamwork
Responsibilities
Serve as first point of contact for members during breakdowns or emergencies, process and document damage claims using IT systems, provide telephone support for member inquiries