Customer Service / Inside Sales / Vertriebsinnendienst (m/w/d)
Core
Support international sales team by managing assigned customer portfolio, handling project management from inquiry to closure, and providing product consultation.
Role type
Inside Sales / Customer Service Representative
Builds
Sales projects, customer offers, and market sales statistics
Domain
Industrial packaging (seals for food, beverage, pharma, chemicals)
Deliverable
client delivery
Required skills
Customer relationship management, project management, offer preparation and calculation, complaint handling, market sales analysis, product consultation
Preferred skills
ERP system usage, MS Office, international team collaboration
Responsibilities
Proactive customer care for assigned portfolio, independent customer conversations, project management from inquiry to closure, market sales statistics tracking, customer product consultation, offer preparation/calculation/tracking, complaint tracking, collaboration with International Sales Managers on strategy
Seniority
Mid-level, individual contributor