Sachbearbeiter Vertriebsinnendienst (m/w/d)
Core
You ensure customers feel well cared for by handling inquiries, creating offers, processing orders, and managing complaints for existing and new contacts.
Role type
Sales Operations Specialist (Sales Administration)
Builds
Customer service interactions, sales offers, order processing, and contract documentation
Domain
Electrical connection technology / Industrial sales
Deliverable
product features
Required skills
Commercial vocational training, sales experience, MS Office, SAP, German (fluent), English (basic)
Preferred skills
Experience with technical products, strong communication skills, customer orientation, structured work style
Responsibilities
Handle customer inquiries and provide product information, communicate with customers and outside sales team, create and follow up on offers, process incoming orders and deadlines, handle complaints and credits, maintain customer relationships, create and maintain contract documents