Japanese IT Operation Support Engineer
Core
IT Operation Support Engineer responsible for system implementation, maintenance, operations management, and customer-facing technical interactions.
Role type
Senior IC IT Operations Engineer (Infrastructure)
Builds
Operational stability and service delivery for HPE infrastructure solutions
Domain
IT Infrastructure & Operations
Required skills
Linux, Windows, VMware, Servers, Networks, Storage, Operating Systems, Task Management, Cost Management, Mentoring, Operational Documentation, Incident Resolution, Technical Planning
Preferred skills
Team Lead experience, Major Incident Management, Root Cause Analysis, Change Management, Problem Management, ITIL Foundation, Automation (PowerShell/Python/Bash), Cloud Platforms (Azure/AWS/M365), Stakeholder Management, Information Security
Technologies
Linux, Windows, VMware, ServiceNow, PowerShell, Python, Bash, Azure, AWS, Microsoft 365, Entra ID
Responsibilities
Manage system implementation, maintenance, and operations; conduct customer-facing technical meetings; mentor junior engineers; create operational documents and reports; plan and execute issue resolution activities; lead technical resolution of major incidents and perform root cause analysis.
Seniority
Senior, hands-on IC with mentoring responsibilities