Technical Lead / Senior Systems Lead – IT Services
Core
Senior technical lead responsible for complex IT infrastructure design, implementation, and troubleshooting, including server, network, and cloud environments.
Role type
Senior IC systems engineer / technical lead
Builds
Customer IT environments, infrastructure projects, migrations, and upgrades
Domain
IT Services / Managed Services
Required skills
Microsoft 365, Windows Server, network infrastructure, troubleshooting complex server/network issues, virtualization, cloud services, backup and disaster recovery, cybersecurity
Preferred skills
Managed Service Provider (MSP) environment experience, Microsoft Entra ID, firewalls, seven or more years of broad IT experience
Technologies
Microsoft 365, Windows Server, Entra ID, networking, firewalls, virtualization, cloud services
Responsibilities
Design and implement customer IT environments, troubleshoot and resolve complex Level 3 technical issues, lead infrastructure projects and migrations, establish and maintain technical standards, provide technical guidance and mentorship to IT technicians, escalate complex issues to senior technicians when appropriate
Seniority
Senior, hands-on IC
