Kundenberater/in Paketdepot 13,90€ Zuschläge MWD
Core
Customer support for a package depot via phone and email, handling inquiries, complaints, returns, and shipment tracking.
Role type
Customer service agent (call center)
Builds
Customer support interactions for a logistics company
Domain
Logistics / Customer Service
Deliverable
client delivery
Required skills
Call center experience, computer data entry, handling complaints and returns, shipment tracking
Responsibilities
Clarify customer inquiries and questions, enter data into computer systems, process incoming complaints and returns, provide information on shipment tracking and error reports