IT-Kundenbetreuer m/w/d - Mobilfunkanbieter
Core
First-level IT support for mobile network customers, handling inquiries and order processing.
Role type
entry-level IT customer support agent
Builds
customer support services for a mobile network operator
Domain
telecommunications
Deliverable
client delivery
Required skills
IT training, German (fluent), customer service, order processing, documentation, problem solving
Responsibilities
handling incoming customer inquiries, processing and forwarding orders, documenting customer interactions, organizing daily workflow, solving customer problems
