Callcenteragent (m/w/d) - Kundenberatung
Core
B2B customer consultation via phone (inbound and outbound), creating and processing offers, and supporting existing customers.
Role type
Customer service agent (B2B)
Builds
Customer support and sales offers for B2B clients
Domain
Business services / B2B sales
Deliverable
client delivery
Required skills
Phone communication, offer creation, customer relationship management, PC and Office applications, fluent German
Preferred skills
Sales experience, team collaboration
Responsibilities
Inbound and outbound B2B phone calls, creating and processing offers, supporting existing B2B customers, handling emails and faxes