IT-Systemanalytiker - Callcenter (m/w/d) -Azure Cloud
Core
Monitoring, problem analysis, and troubleshooting of IT systems within a call center environment.
Role type
IT System Analyst (Call Center)
Builds
Support services and system stability for a technology retailer
Domain
IT Support / Cloud (Azure)
Required skills
OS knowledge (Windows, Linux), network/system/security protocols, server management, virtualization tools, ticketing systems
Preferred skills
Product management experience, release planning
Technologies
Azure, Windows, Linux, Virtualization tools
Responsibilities
Data maintenance and updates, product and release planning support, support team assistance, hardware/software installation, system monitoring and troubleshooting, customer service request logging