Callcenteragent /in - Informationsdienste (m/w/d)
Core
Handling service inquiries, appointment monitoring, and ticket processing for internal departments and external partners.
Role type
Call center agent
Builds
Service solutions and appointment management for internal clients
Domain
Administrative services / Customer support
Deliverable
dashboards & analysis
Required skills
German (fluent), English, PC skills, ticket management, appointment scheduling, partner coordination
Responsibilities
Monitor and maintain appointments, process service inquiries, coordinate with external partners, handle tickets