E-Mail-Agent - warenannahme(m/w/d)
Core
Handling customer inquiries, complaints, and requests via email for a retail discount sector, including technical classification and database management.
Role type
Customer support agent (email)
Builds
Customer satisfaction and resolution of inquiries
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
MS Office, technical classification, database management, complaint handling, customer communication
Preferred skills
Teamwork, precision, reliability, flexibility, self-responsibility, openness, friendliness, service orientation