Telefonist/in Bürgertelefon UNBEFRISTET! TOP GEHALT NEU!
Core
Answering incoming calls, handling address changes, complaint management, and data entry for a citizen hotline.
Role type
entry-level call center agent
Builds
citizen hotline services
Domain
public administration / call center
Deliverable
client delivery
Required skills
German (fluent), basic computer skills, flexibility, diligence
Responsibilities
Answering incoming calls, processing address changes, handling complaints, performing back-office tasks, managing emails and data entry