CareerPlan

Call Center Agent (m/w/d) Vollzeit

Berlin, BERLINFull-time2026-10-14 → 2026-11-09

Core

Inbound customer service agent handling phone, chat, and email inquiries to inform prospects about products and schedule appointments.

Role type

Inbound customer service agent

Builds

Customer appointment scheduling and product information

Domain

Financial services / Customer support

Deliverable

client delivery

Required skills

Communication, Customer orientation, Teamwork, English proficiency, PC skills, Accounting affinity

Responsibilities

Answering inbound calls, chats, and emails; Informing prospects about products; Scheduling appointments; Assisting customers until their branch visit